Privacy Policy
Last updated: March 1, 2024
1. Introduction
Sleek Journey ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Full name and contact information (email address, phone number)
- Billing and payment information
- Course enrollment and progress information
- Communication preferences
- Feedback and testimonials
Usage Information
We automatically collect certain information about your device and how you interact with our website:
- Browser type and version
- Operating system
- IP address and general location
- Pages visited and time spent on our website
- Referring website addresses
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our services
- To process course enrollments and payments
- To communicate with you about our courses and services
- To send you marketing communications (with your consent)
- To improve our website and services
- To comply with legal obligations
- To protect our rights and prevent fraud
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
- Legal Requirements: We may disclose information when required by law or to protect our rights
- Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Under Australian privacy law, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Lodge a complaint with the Australian Privacy Commissioner
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. For more information about our use of cookies, please see our Cookie Policy.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
9. International Transfers
Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place to protect your information during such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: [email protected]
- Phone: +61 2 9643 7211
- Address: 24 Auburn Rd, Berala NSW 2141, Australia